What People Say

Coed Du Hall Hospital

    Patients

Patient A Coed Du Hall Hospital

“I like everything about Coed Du Hall. I feel welcomed, safe, my confidence is a lot better.”

Patient B Coed Du Hall Hospital

“I feel in MDT’s I’m listened to about my feelings or views and requests by the team. I feel that they have confidence in me to succeed with my care and support me through this.”

Patient L Coed Du Hall Hospital

“I've been at Coed Du for approximately 22 months. Staff always have time to listen to me and to support me, so much so, that I am now in the step down programme and hopefully moving to supported living in the next couple of months.”

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    Relatives

Patient's relative post discharge Coed Du Hall Hospital

“X had been to several different places before he came to Coed Du and for three years you were simply the best and I would like to thank you all from the bottom of my heart, for the love, care and support he was given. You have some wonderful staff at Coed Du, thank you all.”

Patient's relative 2022 Coed Du Hall Hospital

“I wish more Drs had the same outlook as you or that Y had come to you guys sooner. I am really grateful for all of your team, anything I can do just let me know.”

Patient's relative 2021 Coed Du Hall Hospital

“To A and all the staff at Coed Du, for looking after W so well. Much appreciated.”

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    Professionals

Care Coordinator / Commissioner for patient recently discharged 2022 Coed Du Hall Hospital

“It’s the best he has ever been in the many years I have known him and worked with him.”

Commissioner of Services North West region Coed Du Hall Hospital

“Thank you very much for all the good work you have done for XXX. She has progressed so much in a relatively short time. Excellent work. Credit to you and the team at Coed Du Hall. Looking forward to a successful stepdown in the coming months.”

Patient L Coed Du Hall Hospital

“I've been at Coed Du for approximately 22 months. Staff always have time to listen to me and to support me, so much so, that I am now in the step down programme and hopefully moving to supported living in the next couple of months.”

Testimonial #1 Designation

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Care Coordinator North West Region Coed Du Hall Hospital

“You have done an excellent job in progressing the person, going from low secure to being suitable for community provision in a relatively short period of time. Well done for establishing such a good therapeutic relationship with a person who was thought impossible to engage before coming to you.”

Care Coordinator North West region Coed Du Hall Hospital

“You are so lucky to work in such a wonderful setting, surrounded by nature. I feel better just being in this environment. No wonder patients improve and do not abscond as much in spite of being an open rehabilitation service.”

Patient L Coed Du Hall Hospital

“I've been at Coed Du for approximately 22 months. Staff always have time to listen to me and to support me, so much so, that I am now in the step down programme and hopefully moving to supported living in the next couple of months.”

Testimonial #1 Designation

Review Text

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    Staff

R - Staff Coed Du Hall Hospital

“I've been employed at Coed Du for approximately 2 years. I have always found the management at Hospital level and at Head Office to be exceptionally supportive. Coed Du Hall has a friendly atmosphere, and is more like a big family. Everyone works to the benefit of the patients in our care with the ultimate aim of assisting them to the next stage of their journey.”

M - Staff Coed Du Hall Hospital

“I've been working at Coed Du for the past 6 years. Every day is fun, rewarding and challenging. My colleagues are like my extended family and it is a pleasure to spend time working with them. I have recently been off for a couple of months following an operation. Management and staff kept in contact with me, which was beneficial in my road to recovery. The company were fully supportive in my return to work and allowed me to come back on a phased return.” ­

Patient L Coed Du Hall Hospital

“I've been at Coed Du for approximately 22 months. Staff always have time to listen to me and to support me, so much so, that I am now in the step down programme and hopefully moving to supported living in the next couple of months.”

Testimonial #1 Designation

Review Text

Care Worker Coed Du Hall Hospital

“I enjoy working at Coed Du because the patient is at the centre of everything we do. It is so nice to see real progress in individuals and having so many positive discharges.”

Agency Nurse Coed Du Hall Hospital

“I hadn’t worked at Coed Du Hall for twelve months. I must say the positive change in what were considered very difficult patients in this time is remarkable and a credit to the team. Well done!!”

Patient L Coed Du Hall Hospital

“I've been at Coed Du for approximately 22 months. Staff always have time to listen to me and to support me, so much so, that I am now in the step down programme and hopefully moving to supported living in the next couple of months.”

Testimonial #1 Designation

Review Text

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Community Provision

    Residents

Resident W Community Provision

“This is my home and I love it here”, “my family”, “good relationships with staff who help me stay well.”

Resident L Community Provision

“They listen to me and are always patient with me” and “the staff are good to me; they actually care about all of us here.”

Resident D Community Provision

“I’ve just moved in, it is lovely. The staff are so friendly and they look after me.”

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    Relatives

Mum & Dad Community Provision

“We can’t believe the change in D since he moved in. His behaviours have improved so much. We would fight tooth and nail if they tried to move him from your home. He has never spoken so much, his speech has improved tenfold.”

Mother Community Provision

“It lets me sleep at night, and not worry so much knowing my son is so well looked after there. He is very happy living there. It is such a comfort to me.”

Cousin Community Provision

“It is a real family home feel. Something my cousin has not had in a very long time.”

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    Professionals

Regulatory Inspector Community Provision

“There is a positive culture within the service that is person centred and inclusive. The care is personalised, and the staff team are responsive to the needs of the people they support.”

Clinical Operational Manager Community Provision

“I can vouch first hand for the quality of life that A enjoyed over the years since moving to X. The compassion the team has shown to enable him to stay within his own home was second to none. You and the team need to hold your heads high for the dedication and support you have demonstrated towards him.”

Commissioning Manager Community Provision

“You were my first thought as a suitable placement for our gentleman as I know how good you were looking after someone we placed there previously. I want him to come here before anywhere else as I know he will be happy here.”

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What People Say

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Coed Du Hall

Nant Alyn Road

Rhydymwyn

Nr Mold

Flintshire

North Wales

CH7 5HA

 

01352 740137

info@coeddu.com

 

©Coed Du Hall 2022